Troubleshooting Table Lookup Action: Tables Not Appearing in Selection

Chris D. · 2025-11-03 16:25:11.855667+00

Having issues with using the table lookup single and multiple rows action - none of the tables we have built are showing up to choose from in the Table to Search selection field

Troubleshooting Table Lookup Action: Tables Not Appearing in Selection | Clay

Clay Support
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The lookup actions require the "Table to Search" field to be populated with the table ID. [1] [2]
If your tables aren't appearing in the dropdown, try refreshing your browser or clearing your cache. Also ensure you're looking for tables within the same workspace, as the lookup actions search tables in your current workspace. [3]
If the issue persists after refreshing, please ask to speak to a human for further troubleshooting assistance.
Clay Support
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Is that what you were looking for?
Clay Support
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If you still need help with the table lookup actions or if the issue persists, I apologize for the inconvenience. Would you like to provide more details about what you're trying to resolve so I can assist you further?
Chris D.
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For some reason the tables I have in the same workspace are not populating as options to choose from. It shows no options for tables that I can lookup against
Clay Support
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The lookup actions require tables to be in the same workspace to appear in the dropdown. [1]
Try these troubleshooting steps:
Refresh your browser or clear your cache
Verify you're in the correct workspace where your tables exist
Check that the tables you want to lookup against actually contain data
If tables still don't appear after refreshing and you've confirmed they're in the same workspace, please ask to speak with a human for further troubleshooting.
Clay Support
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Did that answer your question?
Chris D.
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I’d like to speak with a human
Clay Support
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I’m routing you to our human team now. They’ll be able to assist you further.
Intercom
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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LuisArturo
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Hey there Chris thanks for reaching out, which particular table are you seeing this issue occurring so we can take a look
Chris D.
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Can we private DM? This is for a client
LuisArturo
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Yes thats fine here
Clay Support
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
LuisArturo
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Hey there Chris sorry for the delay here the issue here was that the API key that powers this look was disconnected, have gone and reset it for you so you are good to go
Chris D.
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Thank you!

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