Issue with Find Companies Feature in Clay: Need Help

Hey, I can't use the "find companies through storeleads" in Clay for the second day now, it's throwing an error to try again later or contact support. Has anyone had similar issues?

8 comments

Channeled
APP
·
·
I understand you're having trouble with the "Find Companies through Store Leads" feature. This integration lets you search Store Leads' e-commerce database using keywords, locations, technologies, or platforms. While I don't have specific information about current issues with this feature, it appears you're encountering an error. If you need immediate assistance with this problem, please request human assistance by clicking on "Talk to a person."
Sources: Find Companies with Store Leads | Clay.com Find Companies by Keywords with Store Leads
Bo (.
·
·
Sorry about that—can you send over the workspace link where you’re seeing the issue? We’ll take a look right away.
Tomaš B.
·
·
Hey Bo (. lmk if this is the right link - https://app.clay.com/workspaces/455058/home
Tomaš B.
·
·
?
LuisArturo
·
·
Hey there Tomaš thanks for reaching out, sorry for the delay here, what are the specific search that you are trying to run here? Taking a look at your workspace there is nothing I am seeing that is preventing this from running.
Tomaš B.
·
·
Hey Luis, so essentially every time I try to use the store leads integration I get this error and after I open the table again I see this
Tomaš B.
·
·
No matter what filter/requirements I use for the companies, it does not work
LuisArturo
·
·
Hey Tomas got it, here is the thing I keep trying to create this in your workspace so I can show it to the team, but every time I do it ends up working for me and so I can't show it. Could you make a loom for us so that we I can go and let the team know that this occurring frequently so that we can see what might be going on.