No, not everything is answered by AI! We use Clay to enhance our Intercom support by enriching tickets with customer context and automating workflows, but our support team handles thousands of conversations weekly. [1]
We have Clay's built-in AI tool called Sculptor available in the top-right corner that can help build tables and workflows, but human support specialists are actively responding to tickets. [2]
If you need any more help with understanding how our AI and support team work together, feel free to ask. Would you like to share more about what you're trying to resolve or understand?
