Home

Clay Announcements
Clay Support
Discuss Anything
Feedback & Requests
GTM Career Advice
Introduce Yourself
Member Spotlight
Share Content and Events
Share Full-time Jobs
Share Part Time Jobs
Share Tables, Tools, and Workflows

Community Guidelines

Explore Events
Clay Cup

Powered by Tightknit

Troubleshooting HubSpot's Enroll a Contact in a Sequence Feature | Clay

Troubleshooting HubSpot's Enroll a Contact in a Sequence Feature

·Dec 11, 2025 10:38 AM·

I'm trying to use the "Enroll a contact in a sequence" enrichment (Hubspot), but it doesn't find any sequence in the dropdown list (despite having many of them). Do we have to do something in Hubspot before?

6 comments

· Sorted by Oldest

Clay Support
APP
·
·
The HubSpot integration requires proper authentication and account connection to access your sequences. [1] Make sure you've connected your HubSpot account by clicking "Add enrichment," searching for HubSpot, then selecting "+ Add account" to go through authentication. [2]
Our native HubSpot integrations are only available on Pro plans, so if you're on Explorer, you'd need to use HubSpot's REST API instead.
Are you on a Pro plan and have you already authenticated your HubSpot account in Clay?
Léa T.
·
·
We're on pro and have already linked our company's hubspot account
Clay Support
APP
·
·
Since you're on Pro and already connected HubSpot, the issue might be with permissions or sequence access. Try re-authenticating your HubSpot account by going to the enrichment modal and clicking "+ Add account" again to refresh the connection. [1]
Also check that your HubSpot user has proper permissions to access sequences in HubSpot itself - the integration can only pull sequences that your connected account has access to. [2]
Clay Support
APP
·
·
Is that what you were looking for?
Léa T.
·
·
it got solved, thanks!
Clay Support
APP
·
·
Great! Let me know if you have more questions or need further assistance.