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Troubleshooting CSV Import Errors: Common Issues and Solutions
My CSV wont import, it just says we have encountered an error and recorded the issue.
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Sam W.··Dont have one as its a blank table
Bo (.··Hey, thanks for reaching out!This issue could be caused by a few things: 1. Data is not formatted as a proper CSV or contains invalid characters: Try opening the file in Google Sheets and exporting it again as a CSV. 2. The data has “created at” or “updated at” columns: Try deleting these columns before uploading. 3. The data exceeds 50k rows or 72 columns: Reduce the size of your dataset if it’s larger than this limit. If these steps don’t resolve the issue, I’d recommend uploading the file to Google Sheets and sharing it with us (make sure it’s public), so we can take a closer look at what’s going on.Let me know if that helps!
- Bo (.··
You can open a ticket in our Intercom, or feel free to send it via DM on Slack. Just let me know here once it’s done! 😊
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!