Troubleshooting ZeroBounce Enrichment Column Issue in Prospeo Segment - Loom Video | Clay

Troubleshooting ZeroBounce Enrichment Column Issue in Prospeo Segment - Loom Video

Need help: ZeroBounce enrichment column as part of a Prospeo segment of the waterfall doesn’t show a source field for the email to validate and I can’t find one to match. It seems like an anomoly so I created a loom video for you. https://www.loom.com/share/d86ffc3ebc18463e8b53ec7939f14898?sid=a26c8366-8f2a-4295-ae71-7fe69815b942

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11 comments

Curtis K.
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https://app.clay.com/workspaces/217869/tables/t_xBNaj9eF2c7k/views/gv_b4pnd6H7qND3
Matthew Q.
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Hey Curtis - thanks for reporting and sorry about that! Colin P. can you check this out? It does seem to be a bug
Matthew Q.
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Curtis K. in the meantime i just mapped the prospeo email to a new column so that in shows up when trying to select it as the input for zero bounce:
Curtis K.
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Matthew Q. Do I need to make the update or did you?
Matthew Q.
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I made the new column but you’ll need to update it
:thumbsup_all:1
Curtis K.
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What should I do with the original Validate Find Work Email column.
Curtis K.
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Looks like theres now a second one, Validate Find Work Email (1)
Curtis K.
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Matthew Q. and what about the “Validated Work Email” column? will it be populated with the new column? I have other conditions on it and that’s where we expect the final email to land
Curtis K.
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Matthew Q. It seems maybe I should delete the extra ZeroBounce column, the (1) - and just direct the reference field on the original to the new column you created.
Matthew Q.
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Hey Curtis K. sorry for the delay - just checked the table and it looks like you got it already! Lmk if you still need help here though?
:thumbsup_all:1
Colin P.
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Curtis K. following up here - let me know if you see this error again. i haven't been able to reproduce it (new zerobounce columns correctly show the prospeo email as a possible input), so if it pops again i'd love to dig into this ✅