Troubleshooting Generating Your Preview Issue in Clay App

Mark C. · 2025-04-28T13:53:31.494504+00:00

Been trying to do a find companies list and then lookalikes, and i'm getting "Generating your preview. This may take a few moments..." I've had this several times and nothing happens? https://app.clay.com/workspaces/236043/home

We're sorry you're experiencing issues with the preview generation. This step is crucial for checking your list size and data quality before importing. To troubleshoot: 1. Try refreshing the page and attempting the preview again. 2. Ensure your filters aren't too restrictive, which might result in a very small or empty list. 3. If the issue persists, try adjusting your search parameters: • Expand headcount ranges • Loosen location filters • Adjust industry selections If these steps don't resolve the problem, you may need further assistance. In that case, please request human support by clicking on "Talk to a person" in this chat.

Sources: Find Companies [Clay 101] - Clay University Find Companies [Clay 101] - Clay University

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