Troubleshooting Generating Your Preview Issue in Clay App

Mark Cann · 2025-04-28 13:53:31.494504+00

Been trying to do a find companies list and then lookalikes, and i'm getting "Generating your preview. This may take a few moments..." I've had this several times and nothing happens?

We're sorry you're experiencing issues with the preview generation. This step is crucial for checking your list size and data quality before importing. To troubleshoot: 1. Try refreshing the page and attempting the preview again. 2. Ensure your filters aren't too restrictive, which might result in a very small or empty list. 3. If the issue persists, try adjusting your search parameters: • Expand headcount ranges • Loosen location filters • Adjust industry selections If these steps don't resolve the problem, you may need further assistance. In that case, please request human support by clicking on "Talk to a person" in this chat.

Sources: Find Companies [Clay 101] - Clay University Find Companies [Clay 101] - Clay University

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