If you're experiencing issues with searches not working, try these steps:
1. Log out of your account
2. Clear your browser cache and perform a hard refresh:
• On Mac: Press Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari)
• On PC: Press Ctrl + F5 (Chrome/Firefox/Microsoft Edge)
3. Log back in and try your search again
4. If the problem persists, use an incognito window
5. Restart your browser extension if needed
If you still see error messages after these steps, clear your browser cache again and refresh the view.
If issues continue, please request human assistance by clicking on "Talk to a person" for further support.
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