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Error Messages Due to Long Prompt in Column Cells | Clay

Error Messages Due to Long Prompt in Column Cells

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I'm getting some error messages in the same column that the prompt is too long. Other cells of the same column had no issue with token amount of 14964 tokens.

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4 comments

· Sorted by Oldest

Channeled
APP
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This issue is likely occurring because you've exceeded Clay's character limit per cell. Each cell in a Clay table can contain a maximum of 8000 characters. Even though some cells in your column worked fine, the ones generating errors probably contain text that exceeds this limit. To resolve this, try breaking down your content into smaller chunks or reducing the length of the text in the affected cells.
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Stefano
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Hi Philip, thank you for reaching out. The reason this works for some cells and not others is due to the length of your "Project-Summary" token. Each row generates a different response length for this prompt, and some may be longer than others, potentially exceeding the 8000-character limit when placed in a ChatGPT prompt. To resolve this, I recommend shortening your prompt in GPT to ensure that everything fits within the 8000-character limit. Let me know if this helps!
Channeled
APP
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Hi Philip S.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: