Issues with Prospeo Integration: Cells Not Running Properly

Mensur · 2025-03-18T12:21:29.362242+00:00

There seems to be a big bug with Prospeo integration. It is not running cells, and when selecting how many cells to run manually. nothing is being triggered. When we run the 2000 rows, it only found 20% of all emails. But when we manually clicked on each cell to find the email it could find tons of emails

I understand you're experiencing issues with the Prospeo integration in Clay. While we don't have specific information about this particular problem, there are a few things to consider: 1. Conditional runs: Make sure you haven't set any conditional run criteria that might be limiting the number of cells being processed. 2. Auto-update settings: Check if the auto-update feature is enabled. By default, it updates every 24 hours, which could affect the results you're seeing. 3. Input data: Ensure that the required inputs (Full Name and Company Domain) are correctly provided for each row you want to enrich. 4. Credit usage: The discrepancy between bulk and manual runs could be related to credit limitations or how the integration is processing large datasets. To help troubleshoot this issue further, could you provide more details about the specific setup of your Prospeo integration in Clay, including any conditional run criteria or formulas you're using?

Sources: Prospeo integration overview | Documentation | Clay University Prospeo integration overview | Documentation | Clay University AI Formulas + Conditional Runs [CRM Enrichment] - Clay University

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