Clay Icon
Join the Community
02 Support

Troubleshooting Apollo Enrichments: Table Shows Queued but Stops Loading. Need assistance.

Avatar of Louis K.Louis K.
·
·

Hello, It seems that I can't run Apollo enrichments on this table - it shows all the companies as "queued" but every time I launch it, it loads for a bit before stopping. However, when I click on individual companies, it manages to update. Could someone help with this? Thank you

5 comments

  • Avatar of Louis K.
    Louis K.
    ·
    ·

    it is as if all the companies in the list were froze in "queued" and could only be defrozen when clicked on individually

  • Avatar of Clay Team
    Clay Team
    APP
    ·
    ·

    Hey, thanks for reaching out! taking a look

  • Avatar of Clay Team
    Clay Team
    APP
    ·
    ·

    This may also be due to Apollo's very low rate limits which are probably loading just a few at a time and stops after it reaches the maximum limit per day

  • Avatar of Clay Team
    Clay Team
    APP
    ·
    ·

    ... I do see the other issue though, it appears stuck in "Queued" but nothing is running because there's no loading icon in the column header. You can click on re-run the rows that haven't run so you can continue enriching.Thanks for flagging this bug too, I'll send this feedback to the tream