Troubleshooting Apollo Column 403 Error in Google Sheets

Hi, why would the apollo column throw this 403 error? We've previously used it in exactly the same way in previous sheets but here it's erroring every cell

8 comments

Channeled
APP
·
·
A 403 Forbidden error in your Apollo column typically indicates one of these issues: 1. Your API key might not be authorized for the enrich endpoint you're trying to use 2. The API key may lack the necessary permissions for this specific action 3. There could be endpoint restrictions on your API keyTo resolve this, you can: ** Verify that your API key has the correct permissions for the enrich endpoint ** Double-check that your API key is still active and valid * If the above checks don't resolve the issue, you may need to contact Apollo's support team to clarify the endpoint access for your API key Source: Apollo.io integration overview | Documentation | Clay University
Mark L.
·
·
A 403 typically means a permissions issue – e.g. your account doesn't have access to the endpoint you're trying to use. So, definitely a little odd if you've had success before! Mind sharing a link to the table you're working in? I'd love to take a look. https://downloads.intercomcdn.com/i/o/w28k1kwz/1347419411/65baf32e1d2a789ffba395c6d35c/CleanShot+2025-01-22+at+_42I1FzxXHf%402x.png?expires=1738173600&signature=b6d2709d1ec4aa98c4e216ac6a707d09d92bc1c276629367c1caff865a18d520&req=dSMjEc1%2FlIVeWPMW1HO4zVws4pk2CleugvYjA82bedCC3A%3D%3D%0A
Matthew D.
·
·
Hey mark thanks for the quick response. I followed the bot response and logged back into apollo to and then rechecked the connection in clay and reran it with success!
Matthew D.
·
·
y'all are great, workin like a charm
Mark L.
·
·
Great news! Thanks for following up with me. I'll tentatively mark this closed for the moment, but keep in touch if you hit other roadblocks. :)
Channeled
APP
·
·
Hi Matthew D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
·
·
Thank you so much for sharing your feedback Matthew D.!
Channeled
APP
·
·
Thank you so much for sharing your feedback Matthew D.!

Troubleshooting Apollo Column 403 Error in Google Sheets | Clay