Exporting Data During Clay Free Trial: CSV Issues Explained

Robert R. · 2024-11-21 01:54:45.565817+00

Quick question - when I'm on a (free) Clay trial, should I be able to export everything in my table? When I export to CSV, I'm losing the Claygent response column :thinking_face:

Exporting Data During Clay Free Trial: CSV Issues Explained | Clay

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During your free trial, you get access to all Pro Plan features, including CSV exports. However, certain fields like object fields may appear differently in the export. If you're not seeing the Claygent response column, this is likely because it's an object field that won't display raw data values in the CSV.To ensure you capture all the data you need, I recommend creating a dedicated "CSV Export View": 1. Duplicate your current view 2. Keep only the essential columns you need 3. Focus on including raw values Sources: Download as a CSV [Clay 101] - Clay University What do I get in the free trial? - FAQ | Clay.com
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Hi Robert R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Robert R.
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Yea I've watched the clay university video before submitting the ticket... my response column is in the same table (like 93% sure)
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
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This is happening because the Claygent response is likely stored as an object field, which won't display raw data values in the CSV export. To resolve this, I recommend creating a dedicated "CSV Export View": 1. Duplicate your current view 2. Keep only the essential columns you need 3. Make sure to include only raw values that can be properly exportedThis approach will help ensure your exported CSV contains all the necessary data in a format that's compatible with the export. Source: Download as a CSV [Clay 101] - Clay University
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
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During your free trial, you get access to all Pro Plan features, including CSV exports. However, certain fields like object fields may appear differently in the export. If you're not seeing the Claygent response column, this is likely because it's an object field that won't display raw data values in the CSV.To ensure you capture all the data you need, I recommend creating a dedicated "CSV Export View": 1. Duplicate your current view 2. Keep only the essential columns you need 3. Focus on including raw values Sources: Download as a CSV [Clay 101] - Clay University What do I get in the free trial? - FAQ | Clay.com
Channeled
APP
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Was that helpful?
Channeled
APP
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Hi Robert R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Robert R.
·
·
Yea I've watched the clay university video before submitting the ticket... my response column is in the same table (like 93% sure)
Loading attachments
Channeled
APP
·
·
Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Channeled
APP
·
·
This is happening because the Claygent response is likely stored as an object field, which won't display raw data values in the CSV export. To resolve this, I recommend creating a dedicated "CSV Export View": 1. Duplicate your current view 2. Keep only the essential columns you need 3. Make sure to include only raw values that can be properly exportedThis approach will help ensure your exported CSV contains all the necessary data in a format that's compatible with the export. Source: Download as a CSV [Clay 101] - Clay University
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.