Unexpected Credit Usage from Auto-Triggered Waterfall Search

Michael L. · 2025-03-17T19:41:27.67164+00:00

Without clicking run, I just had a find mobile number waterfall automatically trigger and eat up 500 credits. I didn't need this to run and never clicked run.

The Find Mobile Number waterfall may have automatically triggered due to the auto-update feature. By default, some integrations, including Datagma, auto-update every 24 hours. This ensures data stays current but can lead to unexpected credit usage. To prevent this in the future: 1. Check your auto-update settings for the Find Mobile Number waterfall. 2. Toggle off auto-update if you don't want it to run automatically. 3. Use conditional run criteria to control when the waterfall runs. If you need help adjusting these settings or have concerns about credit usage, please request human assistance by clicking on "Talk to a person" for more detailed support.

Sources: Enrich People (Waterfalls) [Clay 101] - Clay University Datagma integration overview | Documentation | Clay University

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