Home
Events
Groups
Members

00 Clay Announcements
01 Community General
01 Props and Wins
01 Watercooler
01 Welcome and Intros
02 Bugs
02 Starting with Clay
02 Support
03 Feedback & Requests
03 Tutorials & Inspiration
04 FT Job Opps
Gtm Career Advice
Member Spotlight

Community Guidelines

Powered by Tightknit

Unexpected Credit Usage from Auto-Triggered Waterfall Search

Michael Lukasevicz

·

·

Without clicking run, I just had a find mobile number waterfall automatically trigger and eat up 500 credits. I didn't need this to run and never clicked run.

Unexpected Credit Usage from Auto-Triggered Waterfall Search | Clay

2 comments

· Sorted by Oldest

Channeled
APP
·
·
The Find Mobile Number waterfall may have automatically triggered due to the auto-update feature. By default, some integrations, including Datagma, auto-update every 24 hours. This ensures data stays current but can lead to unexpected credit usage. To prevent this in the future: 1. Check your auto-update settings for the Find Mobile Number waterfall. 2. Toggle off auto-update if you don't want it to run automatically. 3. Use conditional run criteria to control when the waterfall runs. If you need help adjusting these settings or have concerns about credit usage, please request human assistance by clicking on "Talk to a person" for more detailed support.
Sources: Enrich People (Waterfalls) [Clay 101] - Clay University Datagma integration overview | Documentation | Clay University
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.