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Bug Report: Unable to Add Rows in Clay Account Tables | Clay

Bug Report: Unable to Add Rows in Clay Account Tables

Christian Eichou

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I believe there’s a bug in our Clay account that doesn’t let us add new rows in tables. We’re on the $500/mo plan so this shouldn’t be a problem at 1st glance

7 comments

· Sorted by Oldest

Channeled
APP
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I apologize for the inconvenience you're experiencing. Adding new rows should be possible in your account. To add a new row, you can click the "+ New Row" button at the bottom of your table. If you're still unable to add rows, it might be due to a temporary issue or a potential bug. To help you further, could you please provide more details about what happens when you try to add a new row? If the problem persists, you may want to request human assistance by clicking on "Talk to a person" for more in-depth troubleshooting.
Sources: Running Out of Credits Add Column Using AI & Add New Rows
Christian Eichou
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Here’s an example table: https://app.clay.com/workspaces/236724/workbooks/wb_ZfWvNzhPtM58/tables/t_r7zQe2JVKboo/views/gv_idTVJBqUmKWj
Christian Eichou
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But this is happening in all tables. I also tried deleting cache+cookies and re-logging in
Bo (Clay)
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Hey Christian - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
👍1
Bo (Clay)
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Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Channeled
APP
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Channeled
APP
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Thank you so much for sharing your feedback Christian Eichou!