Issue with Bulk Triggering Cells: Is it a Bug or Expected Behavior? | Clay

Issue with Bulk Triggering Cells: Is it a Bug or Expected Behavior?

I’ve noticed an issue when trying to bulk trigger cells manually:

If I manually trigger a single cell, the enrichment does not run.
If I trigger a row by clicking a cell within it, the enrichment works as expected.
Because of this, I’m currently unable to trigger enrichments in bulk.

Is this expected behavior, or a bug? And is there a workaround for triggering multiple rows at once without having to click into each row individually?

17 comments

Channeled
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The behavior you're experiencing isn't typical. Normally, manually triggering a single cell should run the enrichment. Here's what you can try: 1. Double-click on the row. If it shows "waiting for its inputs," click "re-run this cell" to make it work. 2. Alternatively, toggle the auto-update off and on again, then accept the run prompt. This should update all rows. For bulk triggering, there's no direct method to trigger multiple rows at once without clicking each individually. However, you could try setting a condition that applies to multiple rows, which might trigger them simultaneously. If these solutions don't work, you may need further assistance. In that case, please request human support by clicking on "Talk to a person" in this chat.
Channeled
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Hi Niklas, Thank you for reaching out to the team. Thanks for your message! Just to make sure I understand correctly, are you saying that: ** When you manually trigger a single cell, the enrichment doesn’t run ** But when you click into a row, the enrichment works as expected * And because of that, you’re unable to bulk trigger enrichments unless you click into each row one by one? Let me know if I’ve got that right! Can you please share the table that you're working from so I can troubleshoot more effectively? Can you also provide a little bit of context on what enrichment(s) you're running? I look forward to your response!
Niklas
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No, if I bulk edit for example 100 Leads and wanna trigger them all togehter it dosent work. Also if i trigger a cell from the beginnen. But if i trigger for a example zenrows in a row, the workflow starts for one cell
Bo (.
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I wasn’t able to replicate the issue on my end. Could you record a quick video showing what’s happening? That’ll help us see exactly where things might be going wrong.
Niklas
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Works again, thank you!
Niklas
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ah okay, it’s only in one base
Bo (.
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Hey - Do you mind sending the link (url) to the table so we can take a look?
(52 kB)
Niklas
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https://app.clay.com/workspaces/278435/workbooks/wb_8So6t9Tsv9sw/tables/t_G9G6kdJDa9zJ/views/gv_V39tgqNyxHif
Bo (.
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Thank you for sendin me the table. If you manually trigger a single cell, that action alone won’t trigger enrichments in the row. Enrichments only run when dependencies of that enrichment itself is triggered. If your AI scoring steps (like “Scoring Digital” or “Scoring Online”) aren’t running, it’s because they’re missing something that would trigger them. You can confirm this by checking if later steps, like “Lead Scoring,” which is using values from the first AI column and it show a “Missing Input” warning after being triggered (vs the two AI enrichments no) Let me know if you want help setting up a dependable trigger chain across those columns.
Niklas
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The issue is, there are more then 4K records in the “queued” station from the Zenrows “Scrape Website” enrichment but there is nothing running. As I showed in the video, I can’t mark multiple records and hit “Run Rows” button cus of the queued records.
Niklas
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Niklas
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They are queued but nothing is running as you can see in right bottom corner
Niklas
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The only solution right now is to hit all recors manually at the first enrichment but thats not the way how it works
Niklas
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Bo (.
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Got it—I see what’s happening now. To fix this, there's two solution. 1. You can try force-running the column: click the column header, select Run Column, then choose Force Run All Rows. Just note this will re-trigger all rows, which might not be ideal if you’ve already got results for some. 2. To create a new column and run it only on rows that don’t have any results yet—do this manually without a run condition, since the existing ones are stale and won’t respond to conditions properly. This usually happens when a column has been stopped and restarted multiple times. Let me know if you’d like help setting this up.
Channeled
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Channeled
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Thank you so much for sharing your feedback Niklas!