Troubleshooting Chrome Extension for Adding LI Contacts to Clay Table

Miguel Mejares · 2025-05-07 16:24:01.52795+00

hi there - i'm trying to add a LI contact to a clay table using the chrome extension but it doesnt seem to be working

Troubleshooting Chrome Extension for Adding LI Contacts to Clay Table | Clay

8 comments

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There are a couple of reasons why you might be experiencing issues with the Chrome extension: 1. You might be using an outdated extension. Our "Clay for Chrome" extension is currently being updated. In the meantime, we recommend using our new extension called "Clip to Clay". 2. You need to have a Clay user seat and be logged into Clay to use the extension. To resolve this, try the following: 1. Install the "Clip to Clay" extension from the Chrome Web Store: Clip to Clay 2. Make sure you're logged into your Clay account. If you're still having issues after trying these steps, please let me know, and we can troubleshoot further.
Miguel Mejares
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i have using clip to clay
Miguel Mejares
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here's the table i'm trying to add to : https://app.clay.com/workspaces/217721/workbooks/wb_WieoBgqoA67g/tables/t_heEf2mTBeoqh/views/gv_94q7djk2CsuA
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There are a couple of reasons why the Clip to Clay extension might not be working: 1. You may not have a Clay user seat or aren't logged into Clay. To use the extension, you need to have a user seat and be logged in. 2. The table you're trying to add the contact to might not be set up in the extension. To fix this: • Open your Clay table • Click the table name to open the menu • Select "Show in Chrome Extension" If you've checked these and still have issues, you may need further assistance. In that case, please request human support by clicking on "Talk to a person" in this chat.
Source: Clip to Clay extension | Documentation | Clay University
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There could be a few reasons why you're having trouble adding a LinkedIn contact to your Clay table using Clip to Clay: 1. Table setup: Make sure your table is properly set up in the extension. To do this: • Open your Clay table • Click the table name to open the menu • Select "Show in Chrome Extension" 2. Workspace: Ensure you're in the correct workspace. You can switch using the top-right menu in the extension. 3. User seat: Confirm that you have a Clay user seat. This is required to use the extension. If you've checked these and are still having issues, you may need further assistance. In that case, please request human support by clicking on "Talk to a person" in this chat.
Sources: Clip to Clay extension | Documentation | Clay University Clip to Clay extension | Documentation | Clay University
Miguel Mejares
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this profile doesn't seem to want to get added: https://www.linkedin.com/in/melissamarkus/
Miguel Mejares
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ah nvm. i see the issues - this contact is already in the table. it would be great if we could get a notification in real time that the contact is a dupe
owen (Clay)
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Hey Miguel, thanks for reaching out! Ah got it. Seriously appreciate the feedback here. Let us know if theres any other questions or concerns. :)

Channeled
APP
·
·
There are a couple of reasons why you might be experiencing issues with the Chrome extension: 1. You might be using an outdated extension. Our "Clay for Chrome" extension is currently being updated. In the meantime, we recommend using our new extension called "Clip to Clay". 2. You need to have a Clay user seat and be logged into Clay to use the extension. To resolve this, try the following: 1. Install the "Clip to Clay" extension from the Chrome Web Store: Clip to Clay 2. Make sure you're logged into your Clay account. If you're still having issues after trying these steps, please let me know, and we can troubleshoot further.
Miguel Mejares
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i have using clip to clay
Miguel Mejares
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here's the table i'm trying to add to : https://app.clay.com/workspaces/217721/workbooks/wb_WieoBgqoA67g/tables/t_heEf2mTBeoqh/views/gv_94q7djk2CsuA
Channeled
APP
·
·
There are a couple of reasons why the Clip to Clay extension might not be working: 1. You may not have a Clay user seat or aren't logged into Clay. To use the extension, you need to have a user seat and be logged in. 2. The table you're trying to add the contact to might not be set up in the extension. To fix this: • Open your Clay table • Click the table name to open the menu • Select "Show in Chrome Extension" If you've checked these and still have issues, you may need further assistance. In that case, please request human support by clicking on "Talk to a person" in this chat.
Source: Clip to Clay extension | Documentation | Clay University
Channeled
APP
·
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There could be a few reasons why you're having trouble adding a LinkedIn contact to your Clay table using Clip to Clay: 1. Table setup: Make sure your table is properly set up in the extension. To do this: • Open your Clay table • Click the table name to open the menu • Select "Show in Chrome Extension" 2. Workspace: Ensure you're in the correct workspace. You can switch using the top-right menu in the extension. 3. User seat: Confirm that you have a Clay user seat. This is required to use the extension. If you've checked these and are still having issues, you may need further assistance. In that case, please request human support by clicking on "Talk to a person" in this chat.
Sources: Clip to Clay extension | Documentation | Clay University Clip to Clay extension | Documentation | Clay University
Miguel Mejares
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this profile doesn't seem to want to get added: https://www.linkedin.com/in/melissamarkus/
Miguel Mejares
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ah nvm. i see the issues - this contact is already in the table. it would be great if we could get a notification in real time that the contact is a dupe
owen (Clay)
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Hey Miguel, thanks for reaching out! Ah got it. Seriously appreciate the feedback here. Let us know if theres any other questions or concerns. :)