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Fixing Mapping Issues in Client's Table Workbook | Clay

Fixing Mapping Issues in Client's Table Workbook

·May 08, 2025 10:39 PM·

I'm sure this is a simple fix, but my client's table is having issues with mapping. We copied this workbook over, and the lookup table/columns did not map correctly. We'd go in and just re-do them manually, but it doesn't seem to be giving us the option as the dropdown menu list is empty, not letting us select a table to map to. https://app.clay.com/workspaces/553163/workbooks/wb_0svyjawE3d97jCScVBp/tables/t_0svyjay7vCbqhwNaS3s/views/gv_0svyc76HUaGvmQxGdK3

4 comments

· Sorted by Oldest

Channeled
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It sounds like you're experiencing an issue with the "write to table" feature after copying a workbook. This could be due to a few reasons: 1. The connection between tables might not have been preserved during the copy process. 2. There might be a temporary performance issue affecting the dropdown menu. To resolve this, try these steps: 1. Perform a hard refresh of your browser: • On Mac: Command (⌘) + Shift + R • On Windows: Ctrl + F5 or Ctrl + Shift + R 2. If the issue persists, reconfigure your "write to table" integration: • Click "Add Enrichment" in the top right corner • Search for and select "Write to Table" • Follow the steps to map your data fields to the corresponding columns in your destination table If you're still unable to select a table, it may be a more complex issue requiring human assistance. In that case, please request to talk to a person for further support.
Source: Write to Other Table | Documentation | Clay University
Minh N.
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No the write to table columns are broken also, but the mapping is preserved. It just outputs as "missing verification." The Lookup columns are the ones that are completely broken.
Minh N.
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https://app.clay.com/workspaces/553163/workbooks/wb_0svyjawE3d97jCScVBp/tables/t_0svyjay7vCbqhwNaS3s/views/gv_0svyc76HUaGvmQxGdK3
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.