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Trouble Creating Table for LinkedIn URLs: Unable to Upload CSV and Use 20k Credits in an Hour

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Have 20k credits to burn within the next hour and clay won't let me upload a csv to it so i can add company linkedin URLs to the missing columns... "Failed to create table"

  • Avatar of Dario J.
    Dario J.
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    Issue in detail: apparently, while uploading some of the company information to a table, clay didn't retrieve the Company LinkedIn URLs of all companies. This is crucial for enrichment as I've got 20.000 credits I need to use- these are going to reset within the next hour 🤦‍♂️ I was going to fix this by uploading a company list CSV with Linkedin URLs. I have a vidyard I can send you to show you the exact issue.

  • Avatar of Clay Team
    Clay Team
    APP
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    Hey Dario, sorry about this, I can add them back into your account so you can continue even after it resets. In any case, could you send us a sample of the CSV: Few things that could be causing issues are but happy to check for you:­ ­** The column headers have special characters like '?' or '!' (and alike). ­­** The format may not be supported.­ ­* The column or row limit might exceed Clay's table limit of 50k rows or 70 columns.

  • Avatar of Dario J.
    Dario J.
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    DMing you Arturo O.