Getting Started with Clay: Questions on Pricing and Support Options

Hi all - very new to Clay and it's a little overwhelming! Done a fair bit of prior research and watched tutorials and definitely see Clay has the potential to be an awesome tool (if i learn it). Just a couple of quick questions if that's okay:

1.
on the Explorer Plan, do i need to pay for the external integrated tools as well? E.g. if i want to use HeyReach do i need to pay for HeyReach in addition to Clay or does the Clay plan cover those costs?
2.
I have a pretty concrete idea of a workflow i want to make - is there any support function i can access like a call with the support team to talk it through?

Happy to share more details.

3 comments

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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Daniela D.
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Hey William! Thanks for reaching out. Welcome👋🏽✨ Totally understand it can feel a bit overwhelming at first, but here to help answer any questions you have and ensure you're unblocked. 1. Email sequencing tools require that you have your own account on those platforms, to make it easier to connect through Clay and add leads to your campaigns. For context, Clay is not an email sending tool, but instead is integrated with those tools to make it easier to launch your campaigns at scale. Here's an example video here: https://www.clay.com/university/lesson/pushing-data-to-your-email-sequencer 2. Yes, you can book a support call here: https://meetings.hubspot.com/meet-clay/cx-support-call Also feel free to share details about your use-case here and the team will share suggestions. Let me know if this helps.
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