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Trouble Editing Column Template - Need Assistance | Clay

Trouble Editing Column Template - Need Assistance

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Hi Team, I’m having trouble editing a column template. After going to Browse Templates > Manage Your Templates, selecting a template, and clicking the gear icon, I’m taken to the page shown in the attached screenshot instead of the editing interface. Could you help me figure this out?

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5 comments

· Sorted by Oldest

Channeled
APP
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To edit a column, simply right-click on the column you want to modify. This will open up the editing interface where you can: 1. Edit Column > Select Data Type to change the column's data type 2. Access other editing options like: • Rename • Pin • Duplicate • Delete Sources: Select Column Data Type Rename, Pin, Duplicate, Delete Column
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
K. M.
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I want to edit the column template, not the column
Stefano
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Hi Katarzyna, thank you for reaching out. I tested this on my system and didn’t encounter the same issue. Is the problem still occurring on your device? If so, I recommend closing the tab and reopening it to see if the issue persists. If it does, I’ll be happy to help resolve it or escalate it to the engineering team if it’s a bug!
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.