Limitations on Importing Templates in Free Accounts Explained

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Trying to create a workbook using a template, but I'm not able to import it into a Free account. We were able to do this earlier - when did this limitation come into place? Context: I'm using this free account as a backup account to store tables and workbooks, so it sucks if I'm not going to be able to do that anymore.

5 comments

Clay
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Free accounts can still create workbooks and use templates. You can copy templates and create new workbooks by clicking +Create New > Workbook. Templates are available at clay.com/templates and can be copied into your workspace. Free plan includes unlimited users, data export, AI features, and access to 100+ integrations. There haven't been recent changes restricting template imports for free accounts. If you're experiencing specific import issues, please share more details about the error message you're seeing.
Sources: Plans & billing | Documentation | Clay University Workspace administration documentation | Documentation | Clay University Templates and Claybooks overview | Documentation | Clay University Templates and Claybooks overview | Documentation | Clay University Create a Workbook
Hari K.
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Hey Siddhant! Happy to look into this. To clarify, I see a few workspaces associated with your email, which are you referring to?
Siddhant B.
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DM-ed you the workspace where I want to import the workbook to, and a link to the workbook itself.
Hari K.
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Hey Siddhant! I was just able to enable webhooks on your account - everything should work as expected now. Hope this helps!
Siddhant B.
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Thank you sir - appreciate the help! 🫡🙏