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Issue with Updating Table: No Rows Added Despite Efforts

Avatar of Zack D.Zack D.
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I'm trying to add these people to my table, but when I press "update table" they don't show up. When I open the source to look closer, it says "Success - 0 rows were added on Mar 19, 2025 4:31 PM". I've tried changing the filters, updating the source manually and running again, but it's not pulling into the table. Why?

3 comments

  • Avatar of Channeled
    Channeled
    APP
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    There could be a few reasons why the people aren't showing up in your table: 1. The source might be set up as static rather than dynamic. Check your source settings and consider changing it to a dynamic source to automatically import new entries. 2. Your search parameters might need adjustment. Try clicking on the source column in your People table to edit the search filters. This can help broaden your search without removing existing contacts. 3. There might be an issue with the enrichment process. Try toggling the auto-update off and on again, then accept the run prompt to update all rows. If these steps don't resolve the issue, you may need to request human assistance for further troubleshooting.

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.