.png){kind=logo}
Trouble Finding 'Find Recent Posts from User' Feature in Clay
Is the "Find Recent Posts from User" still a feature in Clay? If so, I am having trouble finding it.
Is the "Find Recent Posts from User" still a feature in Clay? If so, I am having trouble finding it.
Yes, the "Find Recent Posts by User or Company" feature is still available in Clay. This integration allows you to retrieve recent social media posts associated with specific user or company profiles. However, it's important to note that Clay gets post data from public web scraping, not direct LinkedIn connections. This means that if someone hasn't been active, has a private account, or their content hasn't been publicly scraped recently, Clay might miss some posts. If you're having trouble finding or using this feature, you may want to check your integration settings or permissions. If you need further assistance, please let me know, and I can guide you through some troubleshooting steps.
Can you link me to where I can find the feature?
The "Find Recent Posts by User or Company" feature is available in Clay as an integration. You can access it within your Clay workspace when setting up automations or workflows. It's typically used in conjunction with other Clay features like Companies, People, and Jobs. For example, in a shared table, you might see a column titled "Find Recent Posts by User or Company" next to other profile information. If you're having trouble locating or using this feature, you may need to check your integration settings. For more detailed guidance on accessing or using this feature, you can request human assistance by clicking on "Talk to a person" in this chat.
Where do I see my integration settings?
You can find your integration settings in Clay by following these steps: 1. Click your profile picture in the top-right corner of the screen. 2. Select "Settings" from the dropdown menu. 3. In the sidebar of the Settings page, click on the "Connections" tab. Here, you'll be able to view and manage all your integration accounts. You can add new connections, edit existing ones, or delete accounts as needed. If you need any further assistance with managing your integrations, feel free to ask.
Hello Nehemoyia! Thank you for reaching out! We've temporarily hidden the find recent social posts enrichment. This is because the data provider for the enrichment is currently undergoing some data quality issues, causing incorrect outputs. We've hidden the enrichment temporarily to prevent users from spending credits on this data while they work on a fix for the issue. We'll let you know as soon as this is live! In the meantime, a workaround for getting recent posts would be to use an Apify actor such as this one to pull that information into Clay. Totally understand this isn't as convenient, and will keep you updated about our progress with the integration. Please let me know if you have any other questions!
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.