Account Locked: Request for Password Reset and Premium Upgrade

Dear Clay Support Team, I hope this email finds you well. I recently tried to reset my password for my Clay account, but I noticed that my account is now locked. I’d like to get this issue resolved so I can regain access. Additionally, I’m interested in upgrading to a premium subscription, so I’d appreciate it if this could be fixed at the earliest possible convenience. my account email is - suvokumarroy121 @ gmail.com Please let me know if you need any further details from my end. Thank you for your assistance, and I look forward to your swift response. Best regards, Suvo

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Your account was likely locked due to our security measures to combat spam usage of free trial credits.To reset your password and regain access:1. First, you'll need to log out of Clay completely 2. When trying to log back in, click on the "forgot password" option 3. You should receive an email with password reset stepsPlease note that if you don't receive the reset email, you may have used a different login method. In this case, or if you continue having issues accessing your account, you can request human assistance by clicking on "Talk to a person" in this conversation for further assistance.Keep in mind that account recovery requires communication through the email associated with your Clay account.Regarding your interest in upgrading to a premium subscription, we'd be happy to assist you with that once you regain access to your account. If you need any help with the upgrade process after resolving your account access issue, please don't hesitate to ask. Source: Clay: Terms of Service
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Hi Suvo k.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: