Fixing Required Auth Account is Missing Error in Clay's OpenAI Integration

Ran F. · 2025-03-13T12:42:02.179101+00:00

I'm getting a "required auth account is missing" on a content generation column powered by Clay-managed openAI account. Can anyone help?

The "required auth account is missing" error you're encountering might be due to an issue with the Clay-managed OpenAI account connection. Here are a few steps to troubleshoot: 1. Check if you're using the Clay-managed account: • Go to the enrichment panel • Navigate to Model > Account • Ensure "Clay-managed key" is selected 2. If the issue persists, try these steps: • Go to Settings > Your profile > API key • Copy your Clay API key • Add it to your integration account in the Integrations section • Save changes and retry If you're still experiencing issues after trying these steps, please request human assistance by clicking on "Talk to a person" for further support.

Sources: Workspace administration documentation | Documentation | Clay University Use AI integration overview | Documentation | Clay University

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