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Fixing Required Auth Account is Missing Error in Clay's OpenAI Integration

Avatar of Ran F.Ran F.
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I'm getting a "required auth account is missing" on a content generation column powered by Clay-managed openAI account. Can anyone help?

2 comments

  • Avatar of Channeled
    Channeled
    APP
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    The "required auth account is missing" error you're encountering might be due to an issue with the Clay-managed OpenAI account connection. Here are a few steps to troubleshoot: 1. Check if you're using the Clay-managed account: • Go to the enrichment panel • Navigate to Model > Account • Ensure "Clay-managed key" is selected 2. If the issue persists, try these steps: • Go to Settings > Your profile > API key • Copy your Clay API key • Add it to your integration account in the Integrations section • Save changes and retry If you're still experiencing issues after trying these steps, please request human assistance by clicking on "Talk to a person" for further support.

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.