My Clay credits are being used and I am not running any enrichment

Muhammad H.

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16 comments

Clay Team
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Muhammad H.
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https://app.clay.com/workspaces/11725/tables/t_w2CXhGPGrH3R/views/gv_VTh92Kqt3IUd
Matthew Q.
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Just responded on the webchat
Matthew Q.
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But this row is running
Matthew Q.
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You can cancel here
Matthew Q.
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did you run this on accident?
Muhammad H.
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It was using the credits before I started this enrichment
Muhammad H.
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I was waiting for your reply but I was in a hurry so I started this enrichment
Matthew Q.
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Gotcha
Matthew Q.
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https://app.clay.com/workspaces/11725/tables/t_U7X3O6hNNJv8/views/gv_XrAwCvVj8fQt
Matthew Q.
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It looks like people were auto written to the people tables - and so you have email columns and your other enrichments running there as well
Muhammad H.
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Matthew Q. Also, we need to buy 50k more credits on our plan but it's making us pay the whole 2k. Is there a way to just pay for the additional 50k credits?
Matthew Q.
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We don’t pro-rate credits so the cost isn’t pro-rated, dming you though
Muhammad H.
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Why the people table was done automatically? I always do people search after filtering the companies data.
Matthew Q.
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If you have a company table that pushes to a people table -> you add new companies -> we auto add people to the existing people table as well
Matthew Q.
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You can turn auto-update off if you don’t want to re-do the searches