Is Updating Leads in Salesforce Not Working?

Hi Clay S., Just wanted to ask if Updating Lead in SalesForce is bugged? Its not working for me and my collegue. here is the table link: https://app.clay.com/workspaces/486052/workbooks/wb_uXuYbp7nZJKb/tables/t_Aw6QjvVwRrpG/views/gv_CKCPeDVcgjP9

11 comments

Christopher O.
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already did drop the link ❤️
Christopher O.
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also a table look up took really long to load T_T
Tanvi R.
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Hi Christopher, thanks for reaching out. It looks like most of your rows are not meeting the run condition for Update Lead, but I see there are a few rows returning a Cannot Update Converted Lead error. This is occurring because you're trying to update a Lead record that has already been converted to an Account, Contact, and/or Opportunity in Salesforce. Once a lead has been converted, it becomes read-only and cannot be modified. To fix this issue: 1. Check if the Lead is converted before attempting to update it 2. Work with the resulting Account/Contact instead of the original Lead
Christopher O.
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Hi Tanvi, It seems we're trying to run specific cell and nothing happens
Christopher O.
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No status change were happening
Tanvi R.
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Do you have a specific row I can look at as an example?
Christopher O.
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you can check starting from row 1 - 100
Tanvi R.
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I see Christopher, it looks like these rows are not running due to having stale inputs. You'll need to re-run these cells to refresh the stale data. Once this data has been refreshed the records are updating successfully
(78 kB)
Tanvi R.
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Applied a filter to this column to view all of the stale cells - all you need to do is force re-run these cells and it should refresh the stale data
(55 kB)
(76 kB)
Christopher O.
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thank you! my problem has been resolved
Channeled
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Is Updating Leads in Salesforce Not Working? | Clay