Home
Events
Groups
Members

00 Clay Announcements
01 Community General
01 Props and Wins
01 Watercooler
01 Welcome and Intros
02 Bugs
02 Starting with Clay
02 Support
03 Feedback & Requests
03 Tutorials & Inspiration
04 FT Job Opps
Gtm Career Advice
Member Spotlight

Community Guidelines

Powered by Tightknit

Is Updating Leads in Salesforce Not Working?

·

·

Hi Clay S., Just wanted to ask if Updating Lead in SalesForce is bugged? Its not working for me and my collegue. here is the table link: https://app.clay.com/workspaces/486052/workbooks/wb_uXuYbp7nZJKb/tables/t_Aw6QjvVwRrpG/views/gv_CKCPeDVcgjP9

Loading attachments

Is Updating Leads in Salesforce Not Working? | Clay

11 comments

· Sorted by Oldest

Christopher O.
·
·
already did drop the link ❤️
Christopher O.
·
·
also a table look up took really long to load T_T
Loading attachments
Tanvi R.
·
·
Hi Christopher, thanks for reaching out. It looks like most of your rows are not meeting the run condition for Update Lead, but I see there are a few rows returning a Cannot Update Converted Lead error. This is occurring because you're trying to update a Lead record that has already been converted to an Account, Contact, and/or Opportunity in Salesforce. Once a lead has been converted, it becomes read-only and cannot be modified. To fix this issue: 1. Check if the Lead is converted before attempting to update it 2. Work with the resulting Account/Contact instead of the original Lead
Christopher O.
·
·
Hi Tanvi, It seems we're trying to run specific cell and nothing happens
Christopher O.
·
·
No status change were happening
Tanvi R.
·
·
Do you have a specific row I can look at as an example?
Christopher O.
·
·
you can check starting from row 1 - 100
Tanvi R.
·
·
I see Christopher, it looks like these rows are not running due to having stale inputs. You'll need to re-run these cells to refresh the stale data. Once this data has been refreshed the records are updating successfully
(78 kB)
Tanvi R.
·
·
Applied a filter to this column to view all of the stale cells - all you need to do is force re-run these cells and it should refresh the stale data
(55 kB)
(76 kB)
Christopher O.
·
·
thank you! my problem has been resolved
Channeled
APP
·
·