If you're not receiving a "forgot password" email, you likely signed up using Google Authentication - try logging in via Google instead.
For other login issues, try these steps:
1. Log out completely
2. Hard refresh your browser:
• Mac: Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari)
• PC: Ctrl + F5
3. Try logging back in
4. If issues persist, use an incognito window
If you need to switch from Google to password login, you'll need human assistance - click "Talk to a person."
To switch from Google to password login, go to the sign-in page, click the password reset button, and send the reset link to your email. However, you cannot change your login method on your own - you'll need human assistance for this change. Click "Talk to a person" to get help switching from Google Authentication to password-based login.
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