Error Code 1: Issues Building Companies in Clay Support

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Hi, I am getting this error when building companies: Unknown error. Please reach out to Clay support (Error code 1: ID at_0sxmtmpYGjMPf9ZmZ3A Status ERROR) any ideas?

3 comments

Channeled
APP
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This error typically occurs due to browser cache issues. Try performing a hard refresh: ** On Mac: Press Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari) ** On PC: Press Ctrl + F5 (Chrome/Firefox/Edge) If the error persists after refreshing, try clearing your browser cache completely and logging out and back in.
Danny L.
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Thanks, tried that and the error persists. If it helps I am editing an existing find company search.
Channeled
APP
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Since you're editing an existing Find company search, this error likely occurs because Clay doesn't automatically update results when you modify source filters. Try these solutions: 1. Delete and re-run the step with your updated search parameters 2. Alternatively, duplicate the table with the updated source If the error persists, please provide: ** A screenshot of the error ** A link to the table where you're seeing this * More details about what you're trying to do
Sources: Sources | Documentation | Clay University Sources | Documentation | Clay University Sources | Documentation | Clay University