Assistance Needed for AI Enrichment Timeout Issues

https://app.clay.com/workspaces/285280/tables/t_6xFZCwjauao2/views/gv_e2c6yKieN3QZ

Skills match percent 2 Match - Candidate Resume

we have shortened the prompts to where we are not getting errors in the prompt field

there is no reason this should be timing out

👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

Hi Schuyler G.

lurkn bro Jeff T.

Got heem - fix my timeout issue, bro.

Bo (.

Hey there thanks for reaching out, took a look at this for you, this is most likely due to the fact that the 01 model naturally takes a long time which is why the time outs are occurring. I will reach out top the team and ask them if there is a way for us to increase the run time for this specific model to avoid this situation.

yes please!!!!

thank you

Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.

please let me know what the team says

Hey there, great news - our team was able to quickly push this fix for you! We changed the timeout to unblock you on legacy columns. Thank you for your patience, feel free to try again and let us know if the problem has been resolved on your end.

Tanvi R. Hi Tanvi, I'm working with Schuyler on this project. Did your team only apply the timeout unblock on the table linked above? We're still experiencing timeouts in our other tables connected to the one above. See below: https://app.clay.com/workspaces/285280/tables/t_EygJeQzpsdZ2/views/gv_2auvScjtkuGJ

thank you

Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.

Hey – Sorry for that! I’ll follow up with the team and get back to you once we have an update. 😊

Bo (. Tanvi R. Any updates?

Plead advise Clay S.

Hey there, it looks like the timeout increase should've been applied to all tables in your workspace. Although this limit was increased for you, it's possible the few timed out cells you're seeing were above this limit. I just re-ran a few time-out cells in the table you shared and they were able to run successfully now! We've now directed all GPT/Anthropic legacy enrichments to the "Use AI" column. This will help alleviate time out issues as the timeout is higher for the "Use AI" column so you should experience less issues here. If you are still seeing multiple tables with time out issues, please let us know!

Tanvi R. Did you make changes to any of our columns? Are our previously set up GPT columns also using the 'Use AI' feature? We don't want to spend unnecessary Clay credits. They're all tied to our own AI account.

Hey there Joessa, we did not change any of the columns in your table! We've ensured that your previously set up GPT columns will remain and function normally. For any new columns you created in the future, any time you add a GPT column you will be directed to the "Use AI" modal. Let me know if you have any other questions! 😊