Troubleshooting Invalid Input Errors in Twain Integration

Hi team, can you check why i'm getting "invalid Input" in rows 1, 2, 3 using Twain integration https://app.clay.com/workspaces/106989/tables/t_JmRK48vmg7ct/views/gv_ZbouW46UJhnC Column "Generate Message Sequence"

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When you're seeing "Invalid Input" errors in the Generate Message Sequence column, this is likely due to formatting issues with the input data. Here's how to troubleshoot: 1. Check that all required input fields are properly filled out: • Contact Full Name • Company Name • Company Description 2. Verify your input formatting: • Ensure all text fields are properly enclosed in quotes • Remove any extra spaces or hidden characters • Check for proper punctuation and syntax 3. If you're using a Twain API key, verify that: • You have a valid Twain pro plan • Your API key is correctly entered in Clay 4. Double-check that you've selected a sequence template and customized the prompt correctly in the Twain integration column settings Sources: HTTP API integration overview | Documentation | Clay University Twain integration overview | Documentation | Clay University Generate Message Sequence with Twain | Clay.com Claybooks: Automate multi-step sequence messaging with Twain | Clay.com
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Was that helpful?
Joan C.
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No
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Looks like you're still looking for help. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Joan C.
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can you check why i'm getting "invalid Input" in rows 1, 2, 3 using Twain integration https://app.clay.com/workspaces/106989/tables/t_JmRK48vmg7ct/views/gv_ZbouW46UJhnC Column "Generate Message Sequence"
Bo (.
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Hey! I see the issue - your message sequence has text that's too long (over 1000 characters). You'll need to shorten the text to stay under 1000 characters to resolve those "Invalid Input" errors. This limit applies specifically to the "problem" field in the sender configuration. Let me know if you need help adjusting the text length!
Joan C.
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Ok thank you Probably would be better if the error message explains that
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Joan C.
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Thank you bo!
Joan C.
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Thank you Bo (.
Bo (.
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Hey! Yes, I've flagged this to the team to make the error message clearer. Thanks for bringing this up
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Troubleshooting Invalid Input Errors in Twain Integration | Clay