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  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey hey! Can you drop the URL for your table here? (if applicable) ๐Ÿซถ Don't worry, only admins will be able to open your table ๐Ÿ˜‰

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hi Jesse , unfortunatelly this is not possible, we can reset your billing cycle today or upgrade your subscription

  • Avatar of Jesse A.
    Jesse A.
    ยท
    ยท

    whats the difference between the two options?

  • Avatar of Jesse A.
    Jesse A.
    ยท
    ยท

    ?

  • Avatar of Jesse A.
    Jesse A.
    ยท
    ยท

    are you still there

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    By resetting your billing cycle you will start with all the credits of your plan and the renewal will be the nextr month

  • Avatar of Jesse A.
    Jesse A.
    ยท
    ยท

    what is our current billing cycle on

  • Avatar of Jesse A.
    Jesse A.
    ยท
    ยท

    lets just reset the billing cycle and renew the credits today, and we will get billed every 26th of the month?

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Correct, you are currently in a 20k credit per month explorer plan

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    You can reset you billing period only once, the next time you will need to upgrade

  • Avatar of Jesse A.
    Jesse A.
    ยท
    ยท

    okay thats fine lets reset it to today

  • Avatar of Jesse A.
    Jesse A.
    ยท
    ยท

    lmk when I have credits reloaded!

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Sure, the team is working on this I will update you once its done

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey Jesse, jumping in here now.

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Your early reset was applied, and you should have the credits now. Since we can only do this once, moving forward, the best way that would follow the same logic is to get the next available tier, you can always choose to go back to your original plan later, if needed.