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    Clay Team
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    Hey hey! Can you drop the URL for your table here? (if applicable) 🫢 Don't worry, only admins will be able to open your table πŸ˜‰

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    Clay Team
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    Hi Jesse , unfortunatelly this is not possible, we can reset your billing cycle today or upgrade your subscription

  • Avatar of Jesse A.
    Jesse A.
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    whats the difference between the two options?

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    Jesse A.
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    ?

  • Avatar of Jesse A.
    Jesse A.
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    are you still there

  • Avatar of Clay Team
    Clay Team
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    By resetting your billing cycle you will start with all the credits of your plan and the renewal will be the nextr month

  • Avatar of Jesse A.
    Jesse A.
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    what is our current billing cycle on

  • Avatar of Jesse A.
    Jesse A.
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    lets just reset the billing cycle and renew the credits today, and we will get billed every 26th of the month?

  • Avatar of Clay Team
    Clay Team
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    Correct, you are currently in a 20k credit per month explorer plan

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    Clay Team
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    You can reset you billing period only once, the next time you will need to upgrade

  • Avatar of Jesse A.
    Jesse A.
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    okay thats fine lets reset it to today

  • Avatar of Jesse A.
    Jesse A.
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    lmk when I have credits reloaded!

  • Avatar of Clay Team
    Clay Team
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    Sure, the team is working on this I will update you once its done

  • Avatar of Clay Team
    Clay Team
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    Hey Jesse, jumping in here now.

  • Avatar of Clay Team
    Clay Team
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    Your early reset was applied, and you should have the credits now. Since we can only do this once, moving forward, the best way that would follow the same logic is to get the next available tier, you can always choose to go back to your original plan later, if needed.