Table Generation Error: Please Contact Clay Support (Error Code 1)

Hi, I'm getting this error when I generate a table to Find Companies: Unknown error. Please reach out to Clay support (Error code 1: ID at_woxiaARkSLaX Status ERROR)

✅1

18 comments

Mathew M.
·
·
No URL available unfotunately
xavier c.
·
·
well well look who it is Mathew M. haha
🤣1
Mathew M.
·
·
LOL
Mathew M.
·
·
Can you help with this issue 😅
Clay Team
APP
·
·
Hey, thanks for reaching out, sorry for the delay! Getting caught up with all threads (we'll be having additional support soon :D)
Clay Team
APP
·
·
Could you share the details or search parameters you're using here? I tried running a generic Find People search but didn't run into this error so curious if it's specific to this search... Thanks!
Mathew M.
·
·
I shared messaged on the Technical Support chat as well
Mathew M.
·
·
These are my parameters
Mathew M.
·
·
Arturo O.
Clay Team
APP
·
·
Thank you! I'll test it out
Mathew M.
·
·
Please keep me posted Arturo O.
Mathew M.
·
·
Hi Arturo O., do you have any updates?
Clay Team
APP
·
·
Hey!! Yep, was just checking for them and the team found that there were a few unsupported symbols added to some of the inputs like :
Clay Team
APP
·
·
So if you remove ":" or don't use them it should work better
Mathew M.
·
·
Where did you see the ":" in my screenshots?
Clay Team
APP
·
·
Hmm, looks like there are many filters applied in the 'Company' section, could it be that one of those that aren't shown has the symbol?
Mathew M.
·
·
That worked!
Mathew M.
·
·
Thank you
:sparkles-clay:1