Distinguishing Direct vs Mobile Phone Enrichments: Best Practices

Howdy - Curious if there is a way to distinguish direct vs mobile phone enrichments. For some use cases, direct phone (which we classify as a "desk" phone) is preferable to a mobile number. Outside of nimbler, I don't see any of the phone enrichment providers making a distinction between the two. Am I looking in the wrong place?

5 comments

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Yes, Clay distinguishes between direct dial (desk) and mobile phone numbers through different data points: 1. Contact Phone - Direct Dial: This provides direct desk phone numbers for reaching contacts. 2. Mobile Line Type: This data point specifically helps identify whether a phone number is a mobile line. You can use ClearoutPhone integration to verify the type of line (mobile or landline) for any phone number.
Sources: Data Points | Clay.com Data points: Mobile Line Type | Clay.com ClearoutPhone integration overview | Documentation | Clay University
Sev J.
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ahh, so i guess the flow is enrich phone and then run a clearout line type check?
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Yes, that's correct. You can follow this process: 1. First, enrich your contacts to get phone numbers 2. Then use the "Check Phone Line Type & Status" action through ClearoutPhone to verify if the numbers are mobile or landline (direct dial) The ClearoutPhone integration will help you: ** Validate if the phone numbers are active ** Identify the line type (mobile vs landline) * Get additional details like carrier information Note that for non-US numbers, you'll need to include the country code to ensure accurate results.
Sources: ClearoutPhone integration overview | Documentation | Clay University Data points: Mobile Line Type | Clay.com Check Phone Line Type & Status with ClearoutPhone | Clay.com
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Channeled
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Thank you so much for sharing your feedback Sev J.!