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Hi, I am using the find emails recipe - and am finding subsequent meth...

Hi, I am using the find emails recipe - and am finding subsequent methods are running even when an address has been found ?? What am I doing wrong?

25 comments

  • Avatar of Clay Team
    Clay Team
    APP
    ·

    Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉

  • Avatar of Clay Team
    Clay Team
    APP
    ·

    Hey Ian, thanks for reaching out! That's a good one and happy to check it out if you have the link to the table...What comes to mind and the recurrent situation we see is that if you select a validation provider like Debounce or any of those options, those validation columns are automatically hidden but you can reveal them at any time like any other enrichment.

  • Avatar of Clay Team
    Clay Team
    APP
    ·

    What happens is that if the first email provider finds an email, the validation tool may be saying it's not a valid email so it then let's the next provider run to try to find a new one but if that other provider has the same email then it won't try to validate it again unless it's different. If no other option is found, then the final results will be empty.Let me know if that sounds like it may be the case here and if you have additional questions!

  • Avatar of Ian M.
    Ian M.
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    Can you check please

  • Avatar of Ian M.
    Ian M.
    ·

    It does not look like cols are hiddden

  • Avatar of Ian M.
    Ian M.
    ·

    BTW -- from a list of 2,900 it only found 1,500 (approx 50%) is that what you would expect?

  • Avatar of Ian M.
    Ian M.
    ·

    I see a lot of Missing Input error messages

  • Avatar of Ian M.
    Ian M.
    ·

    What does this mean

  • Avatar of Clay Team
    Clay Team
    APP
    ·

    Sorry about that Ian, I actually revealed them for you, and are next to your email finding columns, the Debounce columns.

  • Avatar of Clay Team
    Clay Team
    APP
    ·

    Checking on this error message and any input issues though

  • Avatar of Clay Team
    Clay Team
    APP
    ·

    Okay, just found some info from a previous thread: "Looks like the error is because the domains are either unreachable or don't have valid MX records.This is something Prospeo mentions in their docs https://prospeo.io/api/email-finder#::~~::text=The%20domain%20name%20you%20submitted%20is%20not%20reachable%20or%20does%20not%20have%20valid%20MX%20records "

  • Avatar of Clay Team
    Clay Team
    APP
    ·

    The advantage of using the email waterfall with these providers is that it doesn't cost any credits if they don't find one, but unfortunately, the coverage could vary quite a bit. You can always add a new waterfall with other providers and give it a condition to only run for the empty/missing rows

  • Avatar of Ian M.
    Ian M.
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    Ok thanks

  • Avatar of Ian M.
    Ian M.
    ·

    Can you take a look at this row

  • Avatar of Ian M.
    Ian M.
    ·

    row number 1098

  • Avatar of Ian M.
    Ian M.
    ·

    Name Michael Callaghan

  • Avatar of Ian M.
    Ian M.
    ·

    Here it seems that mutiple valid emails are found but there is nothing in the final col?

  • Avatar of Clay Team
    Clay Team
    APP
    ·

    Good one, but yeah, it's the same situation mentioned above where Debounce said the emails are not valid so it didn't output any final results.

    bf1ba718-165f-4884-98fe-e6702fa8b597.png(12 kB)
  • Avatar of Ian M.
    Ian M.
    ·

    This is strange - I get a Profile is Private Message when I try to enrich these. BUT

  • Avatar of Ian M.
    Ian M.
    ·

    When I remove the / at the end of the URL it seems to work

  • Avatar of Ian M.
    Ian M.
    ·

    Is there an easy way to remove the trailing /

  • Avatar of Ian M.
    Ian M.
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    I have approx 900 of them

  • Avatar of Ian M.
    Ian M.
    ·

    It OK - I did them myself