Help Needed: Find People Search Error Code Explanation

Khawaja F. · 2025-10-30T08:50:43.079Z

Find people search failed. Contact Clay support for help (Error code: at_0t4xset2xNdms8AmGpB). Got this error

Help Needed: Find People Search Error Code Explanation | Clay

12 comments

· Sorted by Oldest

Clay Support
APP
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The "Find people search failed" error can occur due to several reasons. Here are some troubleshooting steps to resolve this:
First, try these basic fixes:
Perform a browser refresh (Cmd/Ctrl + Shift + R)
Check if your run conditions are configured correctly - the system may skip actions when prerequisites aren't satisfied
Check your search setup:
Ensure your company table has proper identifiers like LinkedIn URLs or domains [1]
Verify your search criteria and filters are properly configured [2]
For more details about the specific error:
You can click into the specific cell where you're seeing the error to expose more details about the error message.
If these steps don't resolve the issue, please ask to speak to a human for further assistance with this specific error code.
Clay Support
APP
·
·
Did that answer your question?
Khawaja F.
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It was working great
Khawaja F.
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and now out of no where it gave this error
Clay Support
APP
·
·
Thanks for confirming it was working before. To help troubleshoot what changed, could you share:
When did this error start appearing?
Did anything change in your table setup or filters?
Are you seeing this error on all rows or just specific ones?
You can also click into the specific cell showing the error to see more details about what's causing it.
This will help pinpoint what's happening with your Find People search.
Khawaja F.
·
·
I'd like to talk to a person please
Clay Support
APP
·
·
I understand, I’ll connect you to one of our human agents who can assist you further.
Khawaja F.
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I haven't change anything yet
Intercom
APP
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·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Khawaja F.
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Thankyou 🙂
Khawaja F.
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https://app.clay.com/workspaces/461417/workbooks/wb_0t2g4k2UaromSksR5VE/tables/t_0t4szycTQWv9koP7uuW/views/gv_0t4szyduv7a3kYto3xN
Munnawar H.
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Hi Khawaja,
Thank you for reaching out to the support team. It seems that there are a lot of leads in this table? Are you still experiencing this issue? Please let me know if you still need help!

Clay Support
APP
·
·
The "Find people search failed" error can occur due to several reasons. Here are some troubleshooting steps to resolve this:
First, try these basic fixes:
Perform a browser refresh (Cmd/Ctrl + Shift + R)
Check if your run conditions are configured correctly - the system may skip actions when prerequisites aren't satisfied
Check your search setup:
Ensure your company table has proper identifiers like LinkedIn URLs or domains [1]
Verify your search criteria and filters are properly configured [2]
For more details about the specific error:
You can click into the specific cell where you're seeing the error to expose more details about the error message.
If these steps don't resolve the issue, please ask to speak to a human for further assistance with this specific error code.
Clay Support
APP
·
·
Did that answer your question?
Khawaja F.
·
·
It was working great
Khawaja F.
·
·
and now out of no where it gave this error
Clay Support
APP
·
·
Thanks for confirming it was working before. To help troubleshoot what changed, could you share:
When did this error start appearing?
Did anything change in your table setup or filters?
Are you seeing this error on all rows or just specific ones?
You can also click into the specific cell showing the error to see more details about what's causing it.
This will help pinpoint what's happening with your Find People search.
Khawaja F.
·
·
I'd like to talk to a person please
Clay Support
APP
·
·
I understand, I’ll connect you to one of our human agents who can assist you further.
Khawaja F.
·
·
I haven't change anything yet
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Khawaja F.
·
·
Thankyou 🙂
Khawaja F.
·
·
https://app.clay.com/workspaces/461417/workbooks/wb_0t2g4k2UaromSksR5VE/tables/t_0t4szycTQWv9koP7uuW/views/gv_0t4szyduv7a3kYto3xN
Munnawar H.
·
·
Hi Khawaja,
Thank you for reaching out to the support team. It seems that there are a lot of leads in this table? Are you still experiencing this issue? Please let me know if you still need help!