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how can I use Clay to search through company support articles:

To use Clay for searching through company support articles, follow these steps:

  1. 1.

    First, identify if the company has a publicly available support knowledge center. This may not always be on the same URL as the company's main website. For example, if the company's website is acme.com, their support knowledge center might be located at support.acme.com or help.acme.com.

  2. 2.

    Once you have identified the support knowledge center, I ideally need the URL of a support article that implicitly indicates one of the following:

  • The company offers a highly customizable solution.

  • The company has very complex products.

  • The company has a product that ingests data and customers may want to compare data from the provider with the product.

  • The company primarily works through integrations on another platform.