Issue with Importing Contacts to HubSpot: Phone Number Mapping Error

·

Hi there! Just followed the steps from Clay University and upon importing my contacts - the numbers are not in hubspot. I mapped my phone number fields that so that Mobile Phone number was connected to Mobile Phone number. And Phone number was left blank. Where did I go wrong?

4 comments

Channeled
APP
·
·
Based on your description, the issue might be with how the data is being processed during the import. When importing from Clay to HubSpot, you need to ensure that: 1. The phone number fields are properly extracted into separate columns in Clay after the initial import 2. You're using the correct field mapping when updating contacts in HubSpot Try extracting the mobile phone data into a dedicated column in Clay first, then use that column when updating your HubSpot contacts.
Sources: Import from CRM [Clay 101] - Clay University Import from CRM [Clay 101] - Clay University
Channeled
APP
·
·
Hello Jane! Thanks for reaching out. Do you mind sending the link (url) to the table so we can take a look?
(52 kB)
Jane D.
·
·
thank you! I figured it you
Channeled
APP
·
·
Hey Jane! Thanks for your response. Great to know you figured it out! I am going to go ahead and close this ticket out if there isnt anything else. Do reach out if you need any assistance!