Assistance Needed: Issues Sending Campaigns via Smartleads

To resolve the issue of not being able to send a campaign via Smartlead in Clay, follow these steps: 1. Ensure your Clay table is properly set up with the necessary data for your campaign. 2. In Clay, add the Smartlead enrichment and select your campaign. 3. Map essential fields like email address, names, and company names. 4. Add custom fields that match exactly with the variables in your Smartlead campaign (e.g., "subject_line" and "email_body"). 5. Save and run your rows in Clay to add the leads to your Smartlead campaign. 6. Double-check that everything is syncing correctly by reviewing your campaign setup in Smartlead. If you're still experiencing issues, you may need to use the "Add Lead to Campaign with Smartlead.ai" action in Clay to manually add leads to your campaign. If the problem persists, please request human assistance for further troubleshooting.

Sources: Smartlead.ai x Clay integration | Clay.com Personalized Direct Email Campaigns Step-By-Step Walkthrough with SmartLead [Automated Outbound] - Clay University Add Lead to Campaign with Smartlead.ai | Clay.com Personalized Direct Email Campaigns Step-By-Step Walkthrough with SmartLead [Automated Outbound] - Clay University

Based on the issue you're experiencing with sending a campaign via Smartlead in Clay, it seems you're encountering a campaign recognition problem. This is a common issue that can often be resolved with a simple browser refresh. Here's what you can try: 1. Perform a hard refresh of your browser: • On Mac: Press Cmd + Shift + R for Chrome/Firefox, or Cmd + Option + R for Safari • On PC: Press Ctrl + F5 for Chrome, Firefox, or Microsoft Edge 2. After refreshing, check if the campaign is now recognized correctly. If the problem persists, ensure that you've properly set up the custom fields in Clay to match exactly with the variables in your Smartlead campaign (e.g., "subject_line" and "email_body"). If you're still unable to resolve the issue, please request human assistance for further troubleshooting.

Source: Personalized Direct Email Campaigns Step-By-Step Walkthrough with SmartLead [Automated Outbound] - Clay University