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Issue with Creating Mobile Phone Waterfall in US and Canada

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Question. I am trying to use the Mobile phone (US and Canada) waterfall, but every time it keeps saying can't create waterfall. The other waterfalls work fine except this one.

Issue with Creating Mobile Phone Waterfall in US and Canada | Clay

8 comments

· Sorted by Oldest

Channeled
APP
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Currently, only a subset of our integrations and actions can be added as custom waterfall stages. This limitation might be affecting the Mobile phone (US and Canada) waterfall specifically.To troubleshoot this, you can try: 1. Right-clicking "Add Column" > "Add Enrichment" 2. Searching for "Waterfall" 3. Selecting the data point you want to add 4. Clicking "Save" and runIf you continue experiencing issues, you'll need to request human support in this conversation, as this may require specific troubleshooting for your account. Sources: Custom waterfalls Waterfall
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Bo (Clay)
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We've disabled the phone number enrichment feature for non-paid account because some users have taken advantage of this feature. It'll only be available on a case by case basis such as our interaction here! I can make a one time exception for you - I just enabled the feature to your workspace for the next week for you to be able to run phone number enrichments with the remaining credits you have!
zein salah
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Thanks!
zein salah
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I wanted to try it to know if it was better than the one in Apollo
Bo (Clay)
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Totally understand!! :) Let me know how it goes and if you need any help! :)
Bo (Clay)
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Hey - How's it going on your end? Having any questions?
Channeled
APP
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Hi zein salah! This thread was recently closed by our Support team. If you have a moment, please share your feedback: