Hey guys, I'm opening up some prompts that I've saved, but when I'm looking at the examples I see the input/context is missing. The table where it was missing: https://app.clay.com/workspaces/238722/tables/t_a7tM8BBKZngE/views/gv_7mgTuoMT8PTe The table where it was originally saved: https://app.clay.com/workspaces/238722/tables/t_j7iQyxE2uAF2/views/gv_KvpuqfP8UME9
Based on the information available, I cannot determine the exact reason why you're seeing missing input/context in your saved prompts examples. However, I can help you access and verify prompt examples properly: 1. When using the "Use AI" integration, you can: • Click the "Browse Templates" button at the top of the integration window to see complete pre-configured setups • Use the "Help me" button in the Configuration section to generate new, properly formatted prompts 2. When setting up prompts, make sure to: • Define clear instructions in the Prompt field • Use dynamic variables with "/" to personalize the prompt • Verify that your dynamic prompt inputs are correctly linked to the appropriate columnsIf you continue to experience issues with missing information in your saved prompts, you may want to request human support to investigate the specific problem. Source: Use AI integration overview | Documentation | Clay University
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Hey, thanks for reaching out Hugo - Do you mind sending the link (url) to the table so we can take a look? https://downloads.intercomcdn.com/i/o/w28k1kwz/1347419411/65baf32e1d2a789ffba395c6d35c/CleanShot+2025-01-22+at+_42I1FzxXHf%402x.png?expires=1737830700&signature=3e5e6edbbfed989e35e6733d7a2e6e8b93b13a3db5d07a501c8094992d4bedbf&req=dSMjEc1%2FlIVeWPMW1HO4zVws4pY%2FDlSvgvYjA82bedDIXg%3D%3D%0A
https://app.clay.com/workspaces/238722/tables/t_a7tM8BBKZngE/views/gv_7mgTuoMT8PTe ^--- where its missing. https://app.clay.com/workspaces/238722/tables/t_j7iQyxE2uAF2/views/gv_KvpuqfP8UME9 ^--- where its from
its about the "sector Keywords"/ "INDUSTRY" column
Hey Hugo - Sorry, which AI column is this? Can you let me know its name?
"Company Sector" and "Sector Keywords"
Sector Keywords being the OG table
Hey Hugo! Since you're referencing a prompt from the original table (that usesrows 2 and 29 specifically), the examples aren't showing because those exact values no longer exist in the current table. The system can't find the original referenced cells to display. Quick fix: Create your own examples instead of referencing columns https://downloads.intercomcdn.com/i/o/w28k1kwz/1351713700/4388274c3a786b6c0265a5371424/CleanShot+2025-01-25+at+_00HSBOOy5z.gif?expires=1737832500&signature=f76480112f6766c63f254cd9850d7c84f6c5cd8596314d6dcc22869f492e251c&req=dSMiF85%2FnoZfWfMW1HO4zbYKPCwL3BvZgOPcY%2BiqrXmi3JyaqtjvIxW79nKy%0AtO8b%0A https://downloads.intercomcdn.com/i/o/w28k1kwz/1351712184/f079845ec8c8de0b58a34d2e04fa/CleanShot+2025-01-25+at+_300pD0mcwJ%402x.png?expires=1737832500&signature=f9e0f1e5e494c6cded3777d0bc0b7a52475bbcecb641f8c6205b5d2d4ea7e997&req=dSMiF85%2Fn4BXXfMW1HO4zTWGV7L%2FjSdEucfTLJd7y9iXT2b4DklhblhiFMuJ%0AemtX%0A https://downloads.intercomcdn.com/i/o/w28k1kwz/1351712175/fd67f0b4fc4559fc948eb7772dd4/CleanShot+2025-01-25+at+_42CtrKsHXw%402x.png?expires=1737832500&signature=46d22386c1552d5c6e3656d19d7c925610134c48b3833752d65daaa11e0c2196&req=dSMiF85%2Fn4BYXPMW1HO4zZGhWbahtRq8Q8mIuikrrhzBJN6ML2u069S1EbPn%0AUBVk%0A
Gotcha thanks Bo (.! Previously though, when you saved a prompt and opened it in another sheet, it would still save the context - so that has changed then? Also, if I want to save a prompt and keep that context when I open it in a new table, does that mean I’d have to copy and paste info from different parts of the sheet into my example? If so that's not ideal with a lot of inputs.
Hey! Let me clarify - Custom examples (manually written) will retain all context when opened in new tables. However, examples that reference specific row data won't carry over since they're tied to the original table's values. I'm not aware of any changes but do you have any examples where it worked? I can check further. Currently: - Custom examples (manually written) = retain full context in new tables - Row-referenced examples = won't transfer (tied to original data) I understand this isn't ideal for multiple inputs where they are referenced but custom example will allow you to yourself add which data you'd like as input (you can just copy a result of a table, then add it as custom example). Let me know if you'd like to explore more efficient ways to structure your prompts for reusability.
Hey Hugo! Strange issue indeed - I see it's working now, but I'll flag this to our team to investigate. If you run into this again, try doing a hard refresh: - Mac (Chrome/Firefox): Cmd + Shift + R - Safari: Cmd + Option + R - PC (Chrome/Firefox/Edge): Ctrl + F5 Let me know if it happens again and if the refresh helps - this will help us track down what's causing it since we're having a hard time replicate this.
https://www.loom.com/share/9d3026c33f1c4bcc843a34e265407c54 Hi Bo (. ! Somehow the problem stays, even after a hard reset, deleting cookies and literally duplicating the OG table with the context in it. Let me know if you have a solution for this🙏
Hey Hugo, thanks for reaching out and sorry to hear this is still giving you some issues. Do you mind sending the url to the table so we can take a closer look? Just tested this out on my end and am not able to recreate however I'd like to make sure we get this unblocked for you. :)
https://app.clay.com/workspaces/238722/tables/t_a7tM8BBKZngE/views/gv_7mgTuoMT8PTe ^---- this is the OG table
This is a table that was directly duplicated from the Clay but somehow doesn't have the context: https://app.clay.com/workspaces/238722/tables/t_wvqc9mVG3h9X/views/gv_yFMm3MCu2XxZ
Amazing, thanks for sharing. Going to do some testing on my end quick and get back to you!
Hey Hugo, I’ve narrowed this down, and it seems to only happen when AI response data is used as the example input. Specifically, the issue occurs when trying to create an example of what the response would look like. It looks like this is a bug, so I've escalated this to our engineering team so they can investigate further. We’ll follow up here as soon as we have more details! The workaround in the meantime would be including examples within the prompt itself. This could be done by adding a section such as: <exampleResponses> <exampleinput1> testing input </exampleinput1> <exampleoutput1> example output </exampleoutput1> <exampleinput2> testing input </exampleinput2> <exampleoutput2> example output </exampleoutput2> </exampleResponses> Hope this helps! We'll get back to you as soon as we know more. :)
Absolutely! At the end of your current prompt, you could add something like this using a Jeopardy example. The HTML tags are simply used to create sections within your prompt, helping the model understand exactly what you're referencing and where each section begins and ends. The spacing here isn’t required, it’s just for demonstration. In this case you could insert the variable you're using for input. Given the variable you're referencing is submerged within a paragraph it may be worth having a section for it as well. Hope this helps clear things up! Let me know if you have any other questions here. :) Example of creating a "variable" within the prompt: ---- You're an expert researcher.....use the company response data below to do x y and z.... <companydescription> {{insert the column here}} <companydescription> ..... ---- Example of giving an example to AI within the prompt: ---- .....here are example of how you should respond given example input and example response: <example_output> <example_company_description> Also called a company description, your business description summarizes what your company does, its purpose, and what makes it unique. It's a critical component of your business plan and immediately follows your executive summary. </example_company_description> <example_response> What is a company description? <example_response> </example_output> ----
Ahhhhh gotcha took some braincells So: <exampleResponses> <exampleinput1> {{COMPANY DESCRIPTION}} </exampleinput1> <exampleoutput1> {{EXAMPLE PS}} </exampleoutput1> <exampleinput2> {{COMPANY DESCRIPTION}} </exampleinput2> <exampleoutput2> {{EXAMPLE PS}} </exampleoutput2> </exampleResponses>
Appreciate this mate! Would love to hear when you guys know more about the problem
Exactly! Of course, and absolutely. Apologies for the inconvenience in the meantime.
Also could be a good idea to have it enabled that when we save prompts with context, that when we save it, we can literally open it with context in another table
All good man happens
Ah, just to confirm, you're saying it would be sweet to be able to save the actual prompt to be used in other GPT columns, or the examples? or both?
Exactly, it used to be like that pretty sure. I have a bunch of stuff saved in the account that whenever I opened it the examples actually had context. But now once I save something and open it in a new table, the example outputs are there, but without the context/ input
Gotcha, you're in luck! This is currently possible through the use of templates. Just tried this out on my end using a random template and the examples were transferred over into a new GPT column. When using specific variables that could be from an AI response the template will prompt you to select which column corresponds to that output within your table. I'd check this out and give it a try! https://downloads.intercomcdn.com/i/o/w28k1kwz/1363558711/767a5c0e735261dfd0f24b7c9140/CleanShot+2025-02-03+at+14_45_26.png?expires=1738613700&signature=526681e75f54ce9a9c680b2a675f2fc12ae11de753671a79fef508a9f8172bc3&req=dSMhFcx7lYZeWPMW1HO4zbUcy9UJq63wUr%2FxSKiWFpnfbkV%2BCqlsShZJP8oM%0A9Z%2Fj%0A
Got it, super odd. Apologies for the oversight here, will flag this to our team for further investigation as these should be saving across templates.
no worries man, appreciate it!
Happy to share a loom/ more examples whenever
tested a bunch in different situations, also literally duplicating tables (as the case above) but none seem to work haha
Of course! Will keep you posted, cheers!
Gotcha, appreciate the effort put in! Will get back to you as soon as we know more. :)
Hey Hugo, totally hear you. Bumped our engineering team on this as they have a lot on their plate. In the meantime, we can try and prompt engineer our way out of this. To confirm this is the "Company Summary" column in this table that you're referring to? Also curious what is the prompt outputting now versus the desired result?
Yessir, ill make a loom for you 1 sec
Amazing! Thanks Hugo, just passed this over to our team. We'll keep you posted as soon as we know more. :)
Hey Hugo, good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Of course! Sounds good, let me know how this goes. :)
Hey Owen L. - I'm missing the context of the examples again. Not sure what's causing it, could you guys have a look pls? TABLE: https://app.clay.com/workspaces/238722/workbooks/wb_WFhTaz4yBfhX/tables/t_bMfVHVYK9JvS/views/gv_owFbbPJAAS3d It's regarding the "Competitor's Audience" column
I just saved a new one so you can't see these but the pic shows there are none ofc haha
Hey Hugo, thanks for reaching out and apologies for the delay here. Just to confirm, this missing context is referring to the "examples" within an AI prompt. And this happens when you save an AI column as a template and use it in multiple spots? Also, are you currently blocked by this? or is this something that just becomes a headache, want to make sure we get you unblocked if so, otherwise after confirming above, I can try to replicate and voice this to our team. :)
Yeah pretty much what you just mentioned. It's the context missing from the examples when saving the prmopt, and reopening in another table. I'd say I'm blocked by this as it is a huge dip in workflow efficiency, copying and pasting over the context haha.
Got it! Yeah, super tedious. Will take some time today and try to replicate this issue and send over to our engineers. I've made it so this ticket will not close. Let me know if you have any other questions or concerns in the meantime. :)
You're a legend mate. Appreciate you!
Hey Hugo, after trying to replicate this I haven't been able to. However, I'll voice this to our team and see what we can do! In the meantime, let me know how else we can assist. :)
Hugo! Just following up here on the saved examples in the AI columns. I haven’t been able to reproduce the bug on my end. I know this is something we’ve discussed before, and our team had supposedly resolved it. Really sorry to ask again, but if the issue is still happening for you, could you record a quick video showing the bug in action? It would seriously help us get to the bottom of it 🙏
Hey Hugo, let us know if you have a chance to replicate this issue on your end! Would love to make sure you're unblocked and simply having trouble to reproduce on my end. In the meantime feel free to reach out with any other questions or concerns. :)
https://www.loom.com/share/a6355b187a7a47489e424715af06fbf9 here it is brodi, let me know if you have any questions
Hey Hugo, Thanks for flagging this—I’ve opened a bug with the team and we’ll follow up as soon as we hear back. As for the second issue where the AI didn’t run, we had a temporary problem earlier today, but it should be resolved now. Can you try running it again?
Y’all are legends 🙏 appreciate it guys - ill check it today and get back to you
Hey there Hugo thanks for reaching out, jumping in for Bo just heard from the team that a fixed was pushed out for this issue.
Hey LuisArturo appreciate you reaching out mate! had a look at the table just now and it still doesn't give me example outputs. Happy to make a video on it later if that helps. Here's the table: https://app.clay.com/workspaces/238722/workbooks/wb_7qgJo8d2Y6Pu/tables/t_HDr4fwB7URcK/views/gv_dwPyD77qWcFs The column in question; "Normalize Previous Company" ( all the way to the right )
Hey there Hugo sorry for the delay here, could you make the loom so we can see what is going on here.
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