I can't see sandbox mode in my clay

I can't see sandbox mode in my clay | Clay

10 comments

· Sorted by Oldest

Clay Support
APP
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Sandbox mode is only available on Pro or Enterprise plans. [1] If you don't see the sandbox option, check your current plan - you'll need to upgrade to access this feature. [2]
Once you're on the right plan, you can find sandbox mode by clicking "Live" in the top left corner of your table, then selecting "Sandbox mode" from the dropdown.
Clay Support
APP
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Is that what you were looking for?
1
Clay Support
APP
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If you still need help with accessing sandbox mode or upgrading your plan, I’m here to assist. Would you like to provide more details about what you’re trying to achieve with sandbox mode?
Saravanan R.
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and another one doubt why there is some inputs are missing in some fields?
Clay Support
APP
·
·
Missing inputs in fields usually happen for a few reasons:
Most common causes:
Empty or invalid data in source columns (like missing company domains or website URLs)
Wrong column names being referenced - make sure you're using the exact column name from your table [1]
Required fields not populated before enrichments run [2]
Quick fixes:
Check if the source data columns have blank entries and fill them in
Click into the specific cell showing the error to see more details about what's missing
Verify you're referencing the correct column names (like "validated work email" instead of just "email") [3]
What specific fields are showing as missing? That'll help narrow down the exact cause.
Clay Support
APP
·
·
If you still need help with the missing inputs in your fields, I’m here to assist. Would you like to provide more details about the specific fields or data you’re trying to resolve?
Taimoor A.
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reason which occur company are new or private website URL not given inputs are not valid or given please try and check all relevant data are good enough or not
1
Clay Support
APP
·
·
You're right - new/private companies often lack the key identifiers needed for enrichment.
For companies without website URLs or domains, try:
Use Google Maps integration to find smaller companies without strong online presence
Focus on getting company domain as your "corner piece" - it's essential for most enrichments [1]
To check your data quality:
Click into specific error cells to see detailed error messages
Verify domain and company name columns are populated
Add missing website URLs where possible
For private/new companies with limited data, enrichment success will naturally be lower since providers have less information available.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need additional help with your data quality or enrichment issues, I’m here to assist. Would you like to share more details about the specific fields or data you’re trying to resolve?

Clay Support
APP
·
·
Sandbox mode is only available on Pro or Enterprise plans. [1] If you don't see the sandbox option, check your current plan - you'll need to upgrade to access this feature. [2]
Once you're on the right plan, you can find sandbox mode by clicking "Live" in the top left corner of your table, then selecting "Sandbox mode" from the dropdown.
Clay Support
APP
·
·
Is that what you were looking for?
1
Clay Support
APP
·
·
If you still need help with accessing sandbox mode or upgrading your plan, I’m here to assist. Would you like to provide more details about what you’re trying to achieve with sandbox mode?
Saravanan R.
·
·
and another one doubt why there is some inputs are missing in some fields?
Clay Support
APP
·
·
Missing inputs in fields usually happen for a few reasons:
Most common causes:
Empty or invalid data in source columns (like missing company domains or website URLs)
Wrong column names being referenced - make sure you're using the exact column name from your table [1]
Required fields not populated before enrichments run [2]
Quick fixes:
Check if the source data columns have blank entries and fill them in
Click into the specific cell showing the error to see more details about what's missing
Verify you're referencing the correct column names (like "validated work email" instead of just "email") [3]
What specific fields are showing as missing? That'll help narrow down the exact cause.
Clay Support
APP
·
·
If you still need help with the missing inputs in your fields, I’m here to assist. Would you like to provide more details about the specific fields or data you’re trying to resolve?
Taimoor A.
·
·
reason which occur company are new or private website URL not given inputs are not valid or given please try and check all relevant data are good enough or not
1
Clay Support
APP
·
·
You're right - new/private companies often lack the key identifiers needed for enrichment.
For companies without website URLs or domains, try:
Use Google Maps integration to find smaller companies without strong online presence
Focus on getting company domain as your "corner piece" - it's essential for most enrichments [1]
To check your data quality:
Click into specific error cells to see detailed error messages
Verify domain and company name columns are populated
Add missing website URLs where possible
For private/new companies with limited data, enrichment success will naturally be lower since providers have less information available.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need additional help with your data quality or enrichment issues, I’m here to assist. Would you like to share more details about the specific fields or data you’re trying to resolve?