.png&w=3840&q=75){kind=logo}
Issue with Finding Work Emails Using Claygent Prompt
Hey team, I used to be able to find work email with a good claygent prompt. Did you change something that it's now not possible anymore?
Yes, you can find work email addresses in Clay using various data providers like Hunter.io, Prospeo, and Icypeas. These integrations typically require:1. The person's full name 2. Company domain or company nameWhen using Clay-managed accounts, the cost is typically 1-2 credits per enriched cell, depending on the provider you choose.Most providers offer auto-update functionality every 24 hours to ensure your data stays current. Sources: Prospeo - Clay University Icypeas - Clay University Hunter - Clay University
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Stefano··Hi Augustin, Thank you for reaching out! Claygent was never intended to be the primary tool for finding emails. Instead, we recommend using our email waterfall functionality, which is specifically designed to both find and validate any emails that are discovered. To locate a work email, click on "Add Column" and then select "Add Enrichment." After that, choose the work email waterfall function, as demonstrated below. https://downloads.intercomcdn.com/i/o/w28k1kwz/1266627390/6600714a36068c83212d5ecccfd1/CleanShot+2024-11-26+at+12_18_07%402x.png?expires=1732643100&signature=6c3080ea9dc295408f1630b0e6b0e9a71bf352e4ee4f93393e005fa4e536f3f3&req=dSIhEM98moJWWfMW1HO4zYzG73EZ%2Fdr7oZvOuy2bJQunrDkfEqOuoGI1vsW0%0A4uxX%0A Next, go to "Inputs" and, from the dropdown menu for each input, select the column containing the relevant information. For example, under "Social Profile URL," choose the column with the person's LinkedIn. https://downloads.intercomcdn.com/i/o/w28k1kwz/1266628144/99b1dcc15e87f1ccf769c031f74a/CleanShot+2024-11-26+at+12_18_17%402x.png?expires=1732643100&signature=6aabbcefbcea9fbb140836c4e613f7b40f45b73203763eda9c49ffb94db85a56&req=dSIhEM98lYBbXfMW1HO4zdz1P83wQrDDodwCCtfNFKP9sQyjMCwKPa3zrBj8%0AJxir%0A Once you've completed this, click "Save" and run these rows to find the email addresses of the individuals working at these companies. Let me know if this helps!
Stefano Hey, I am well aware but price per email is much cheaper with Claygent
Bo (.··Makes sense, No, we didn't change anything, but each model is always evolving. It's worth trying with different models to see which one brings the best results :)
Thanks appreciate the answer!
By the way, I've noticed several times that columns keep loading (the spinning wheel stays visible) even after all tasks are completed. Clicking "stop updates" doesn't seem to have any effect.
- Bo (.··
It usually means some columns are still running in the background. The "stop updates" button can take a moment to kick in too. Mind sharing: 1. A Loom recording of what's happening 2. Your table URL That way I can check exactly what's going on! 😊
Sure, I will send it next time it happens to me! It happens even when I only run 10 rows and they are completed
- Bo (.··
Perfect. Will keep an eye out. Thank you so much for flagging this! :)
Bo (. Btw, sorry to add another topic but my write to table doesn't recognize my list although it's correctly set in JSON..
- Bo (.··
Here's a video going over this that should help you fixing this: https://cln.sh/GsZtcqNc
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.