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Issue with Claygent OpenAI API Key Due to Insufficient Funds

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I cant use claygent openai API key because it says I do not have sufficient funds but I added 100 dollars worth of credit?

Issue with Claygent OpenAI API Key Due to Insufficient Funds | Clay

8 comments

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Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (.
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Hey Selin, thanks for reaching out! 😊 Just a heads-up for future reference—when you’re using an API Key, the errors you see are always responses from the API provider, and we don’t have control over them. In this case, the error message says: “You exceeded your current quota, please check your plan and billing details.” For more information, you can refer to the OpenAI error docs. You can also check your current tier, usage, and limits in the OpenAI dashboard: • Usage • Limits • Usage Tiers Let me know if you need any further assistance! 😊
Selin M.
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I have not spent any of my credits though
Selin M.
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thats why I was not sure whether it was a problem on their end or Clay’s end
Selin M.
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the message says your credits are not enough when I have 100 dollars worth which is tier 1
Bo (.
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The issue is that you’re exceeding your current quota with OpenAI. But here even If you’re on Tier 1, you won’t be able to use Claygent with credits. To access the models you want, you’ll need to upgrade to a higher tier that allows 450,000 TPM (tokens per minute). Let me know if you need help with upgrading or anything else! 😊
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Selin M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: