Troubleshooting Ocean.io Lookalike Search Error

Hey guys, need some help with finding lookalikes using Ocean.io i keep receiving this error

· Sorted by Oldest

Channeled
APP
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The "invalid credentials" error you're seeing when using lookalikes is likely related to your Clay API key. To fix this: 1. Check your API key under Settings > Connections > search for Clay 2. Make sure it's properly connected 3. After correcting the API key configuration, the write to table operation should work correctly If you still see errors after this, try clearing your browser cache and refreshing the page.
Source: Find Your Next Customer with Company Lookalikes - Clay University
Fatima G.
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i am using clay's own api
Fatima G.
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clay's connection
Owen C.
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Hey there, thanks for reaching out! Sorry to hear this, do you mind sending the link (url) to the table so we can take a look?
(52 kB)

Channeled
APP
·
·
The "invalid credentials" error you're seeing when using lookalikes is likely related to your Clay API key. To fix this: 1. Check your API key under Settings > Connections > search for Clay 2. Make sure it's properly connected 3. After correcting the API key configuration, the write to table operation should work correctly If you still see errors after this, try clearing your browser cache and refreshing the page.
Source: Find Your Next Customer with Company Lookalikes - Clay University
Fatima G.
·
·
i am using clay's own api
Fatima G.
·
·
clay's connection
Owen C.
·
·
Hey there, thanks for reaching out! Sorry to hear this, do you mind sending the link (url) to the table so we can take a look?
(52 kB)