Hello,
I can't log into my account, the username for it is alex@unitedforleads.com
When I try to log in it says "unable to log in" even though the password is correct.
Pls help
Your account may have been locked due to our security measures to combat spam usage of free trial credits.To resolve this, you can try these steps: 1. Log out of Clay completely
2. Click on "forgot password" when trying to log back in
3. Follow the password reset steps in the email you receiveIf you don't receive a password reset email, this might mean you originally used a different login method (like Google or SSO).If these steps don't resolve the issue, please request human support in this conversation for further assistance.
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Hello Alex! Thank you for reaching out. I checked our system but couldnโt find an account under alex@unitedforleads.com. Could you have registered with a different email?