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Account Login Issue: Unable to Access Account for alex@unitedforleads.com | Clay

Account Login Issue: Unable to Access Account for alex@unitedforleads.com

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Hello, I can't log into my account, the username for it is alex@unitedforleads.com When I try to log in it says "unable to log in" even though the password is correct. Pls help

9 comments

· Sorted by Oldest

Channeled
APP
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Your account may have been locked due to our security measures to combat spam usage of free trial credits.To resolve this, you can try these steps: 1. Log out of Clay completely 2. Click on "forgot password" when trying to log back in 3. Follow the password reset steps in the email you receiveIf you don't receive a password reset email, this might mean you originally used a different login method (like Google or SSO).If these steps don't resolve the issue, please request human support in this conversation for further assistance.
Alexandru P.
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That didn't work
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Anaum K.
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Hello Alex! Thank you for reaching out. I checked our system but couldn’t find an account under alex@unitedforleads.com. Could you have registered with a different email?
Channeled
APP
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Hi Alexandru P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Alexandru P.
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I aswered by email and sent over an invoice for this specific account, can you check?
Bo (.
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Hey Alex, I see Daniela replied. The account is under your email pascumeister. Did you manage to get in? Let me know if you need more help!
Channeled
APP
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Hi Alexandru P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: