Fixing 'Required auth account is missing' Error in Look Up Row

Floris J. · 2025-03-13T13:06:52.302056+00:00

When I try to use 'look up row' in my account I keep getting this message: Required auth account is missing How can I fix this?

To fix the "Required auth account is missing" error when using 'look up row', you need to connect and set up your Google Sheets account in Clay. Here's how: 1. Go to Settings > Connections > Add Connection 2. Select Google Sheets from the list and sign in 3. Set it as default for future use If the issue persists, check your Clay API key: 1. Navigate to Settings > Your profile > API key 2. Copy the key or regenerate it if needed After connecting your account and verifying the API key, try the 'look up row' action again. If you still encounter problems, please request human assistance by clicking on "Talk to a person" for further support.

Sources: Workspace administration documentation | Documentation | Clay University Connect an Account

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