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Upgrading from Explorer to Pro: Payment and Credit Details Explained | Clay

Upgrading from Explorer to Pro: Payment and Credit Details Explained

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I have a question about upgrading my plan. I'm looking to upgrade from Explorer > Pro My next payment/credit renewal is due on 2nd January. If I upgrade now, what happens in terms of payment and credit top-up? Thanks!

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When you upgrade from Explorer to Pro plan: 1. Your billing cycle will reset immediately instead of waiting until January 2nd 2. The new Pro plan credit allotment will be added on top of your existing Explorer plan credit balance 3. You'll be billed the full amount for the Pro plan, as the system currently doesn't offer prorated billingThis means you'll get immediate access to Pro plan features and credits, with a fresh billing cycle starting from the upgrade date. Sources: How can I change my plan? - FAQ | Clay.com Credit Rollover After Upgrading Plan
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.