Troubleshooting HubSpot Update Issues in Clay After Table Duplication

I have a hubspot create/update column that appears to have run successfullly in clay, but the property in hubspot hasn't changed. this is on a table that was duplicated. I didn't touch anything after i duplicated the original table. here is the workspace/table https://app.clay.com/workspaces/12552/tables/t_RK4YiJCBrVDs/views/gv_vXFKKatuGeTP cwitt@uniweld.com (as an example) successfully ran through the table but his record in hubspot hasn't updated.

5 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Daniela D.
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Hey John! Thanks for reaching out. Happy to help. I ran a check with each record via Lookup and can see it shows a matching record for the fields you sent over in your Hubspot. Can you share a screenshot of those fields not showing as populated in your Hubspot workspace. It'll help the team troubleshoot. https://downloads.intercomcdn.com/i/o/1181599358/ed1b386b5a3780e300fdfe8a/CleanShot+2024-09-16+at+15_18_16%402x.png?expires=1726497900&signature=e99f1b5bfc8334f4518b02f5a14e430fe4a326a5fcbfc807d1095940bd0b066d&req=dSEvF8x3lIJaUfMW1HO4zel%2BUx2%2F3Vh8oxX%2FTiarlWDtuBO2mNEuXIVZ6ax4%0AumYo%0A
John M.
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i know why, i should have thought about this. The property it was updating already had the property value.
Daniela D.
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Ah got it. No worries! Glad it's not an issue with the integration.
Channeled
APP
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Hi John M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: